18th May 2020 14:00pm
On 19th March, we announced that LEGOLAND® Windsor Resort would be closed to guests until further notice. All guests with short breaks booked up until 1st June have been contacted so their bookings could be rearranged. Given the continued Government restrictions and public health guidance, we are now urging all guests with short breaks booked arriving between 1st June and 3rd July 2020 to rearrange their bookings.
For guests with short breaks arriving up to 3rd July, we have relaxed our usual terms and conditions so you can now reschedule your break to another date in the 2020 season with no additional costs (subject to availability).
Please visit the Manage My Booking area of the website and complete the booking amendment form, including your booking reference and the preferred date you would like to rearrange your booking to. Our team will get back to you as soon as possible.
What about if my booking is after 3rd July 2020?
Please understand that we are prioritising guests with bookings in the next few weeks. Any short break bookings for stays beyond 3rd July 2020 will, at this time, be subject to regular terms and conditions.
If you can find exactly the same Legoland Holidays ticket and accommodation package cheaper within 24 hours of confirming your booking with us, we will refund the difference to ensure you have paid the best possible price for your break subject to a few terms and conditions. Reclaiming your money is really easy. Simply call us on 0845 373 2640 and let us know the details of your claim. We will look into it and give you a decision within 3 working days.
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